At Legacy Marked, we are committed to providing efficient, reliable, and transparent delivery services to our customers across the United Kingdom. Please review the details below to understand how our shipping process works.
Order Processing and Delivery Schedule
Once you place an order on our website, our team begins processing it promptly. To help you plan your purchase, please review the following schedule:
Order Cut-off Time:
04:00 PM (GMT-07:00) Mountain Standard Time (Denver)
Orders placed after the cut-off time will be processed on the next business day.
Standard Shipping Handling Time
- Order handling time: 1 to 2 business days (Monday to Friday)
- Orders are processed, packed, and dispatched within this timeframe
Standard Shipping Transit Time
- Estimated delivery time: 3 to 7 business days (Monday to Friday)
- Delivery timelines may vary depending on the destination within the United Kingdom
Total Shipping Time (Handling Time & Transit Time)
- Estimated total delivery time: 4 to 9 business days (Monday to Friday)
Order Confirmation
After placing your order, you will receive an email confirmation containing your order number and purchase details.
- Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number and tracking link
- You may also receive delivery confirmation once your order has arrived
Shipping Carrier
We work with trusted and reliable shipping carriers to ensure timely and secure delivery within the United Kingdom. These may include:
The carrier selected will depend on your location and the most efficient delivery method available.
Shipping Locations
We currently ship within the United Kingdom only. Orders outside this region are not accepted at this time.
Shipping Fees
All prices are listed in GBP.
- We offer free standard shipping on all orders, with no minimum purchase required
Lost Packages
If your package is marked as delivered but you have not received it, please take the following steps:
- Verify that the shipping address provided is correct
- Check all possible delivery locations at your residence
- Ask neighbours or household members if they accepted the package
- Contact the courier with your tracking number to initiate a claim
If your package is officially declared lost, please contact us with your order number. We will offer a replacement or refund based on your preference.
Tracking
After your order is dispatched, a tracking number will be sent to your email address.
- You can use this tracking number to monitor your shipment
- Tracking updates may take up to 24 hours to appear in the system
Delays
While we strive to meet all estimated delivery timelines, delays may occur due to:
- High shipping volumes
- Weather conditions
- Courier or logistical disruptions
If your order has not arrived within the expected timeframe, please contact our support team for assistance.
Contact Us:
Business Address: 1111B S Governors Ave, STE 40478, Dover, Delaware 19904, USA
Email: hello@legacymarked.com
Phone Number: +1 901-446-0215
Business Hours: 9:00 am to 5:00 pm Between Monday to Friday (GMT-07:00)
